@extends('layouts.master')
@section('content')
    <div class="nk-box">
        <div class="container">
            <div class="nk-gap-4"></div>
            <h1 class="nk-title">{{ $ticket->TICKET_SUBJECT }}</h1>
        </div>
    </div>
    <div class="nk-gap-2"></div>
    <div class="container">
        <div class="row">
            <div class="col-8">
                <div class="row no-gutters">
                    <div class="col-12 mb-10">
                        <div class="row no-gutters">
                            <div class="col-12 mb-10">
                                @if (Session::has('success'))
                                    <div class="alert alert-success a-fix">{!! Session::get('success') !!}</div>
                                @endif
                                @if (Session::has('error'))
                                    <div class="alert alert-warning a-fix">{{ Session::get('error') }}</div>
                                @endif
                            </div>
                        </div>
                        <div class="row no-gutters">
                            <div class="col-12 mb-10">
                                <div class="bg-dark-2 block-border block-shadow rounded p-20" dir="{{ app()->getLocale() == "ar" ? "rtl" : "ltr" }}">
                                    {{ $ticket->TICKET_TEXT ?? __("ticket.NoTicketText") }}
                                </div>
                            </div>
                        </div>
                        <div class="row no-gutters">
                            <div class="col-12">
                                <h5>{{ __("ticket.TicketReplies") }}</h5>
                                <div class="row no-gutters">
                                    @forelse ($ticket->answers as $answer)
                                        <div class="col-12 mb-10" dir="{{ app()->getLocale() == "ar" ? "rtl" : "ltr" }}">
                                            <div class="bg-dark-2 block-border block-shadow{{ $ticket->AUTHORITY_USN == $answer->USN ? " block-border-green" : "" }} rounded">
                                                <div class="p-20">
                                                    {{ $answer->TEXT }}
                                                </div>

                                                <div class="bg-dark-3 p-10 block-border-top">
                                                    {{ __("ticket.AnsweredBy") }} <strong class="text-warning">{{ $answer->user->NICK ?? 'Undefined nickname' }}</strong> (<strong>{{ Helper::date_fullDate($answer->REG_DATE, true) }}</strong>)
                                                </div>
                                            </div>
                                        </div>
                                    @empty
                                        <div class="col-12 bg-dark-2 block-border block-shadow text-center p-10 mb-10">
                                            {{ __("ticket.NoUpdate") }}
                                        </div>
                                    @endforelse
                                </div>
                            </div>
                        </div>
                        <div class="row no-gutters">
                            <div class="col-12">
                                <h5>{{ __("ticket.TicketResponse2") }}</h5>
                                <div class="bg-dark-2 block-border block-shadow rounded p-20">
                                    @if ($canAnswer && !$isClosed)
                                        <form method="post" action="{{ route('user.doAnswerTicket', $tid) }}">
                                            @csrf
                                            @include('components.form-group', [
                                                "control" => "textarea",
                                                "label" => "",
                                                "placeholder" => __("ticket.WriteAnswer"),
                                                "name" => "answer",
                                                "value" => old('answer')
                                            ])
                                            @include('components.form-group', [
                                                "no_margin" => true,
                                                "control" => "button",
                                                "value" => __("ticket.ReplyTicket")
                                            ])
                                        </form>
                                    @else
                                        @if ($isClosed)
                                            <div class="text-center">
                                                <span class="text-success">{{ __("ticket.Finished") }}</span>
                                            </div>
                                        @else
                                            <div class="text-center">
                                                <span class="text-warning">{{ __("ticket.RespondTicket") }}</span>
                                            </div>
                                        @endif
                                    @endif
                                </div>
                            </div>
                        </div>
                    </div>
                </div>
            </div>
            <div class="col-4">
                <div class="bg-dark-2 block-border block-shadow rounded p-20">
                    <h4>{{ __("ticket.TicketDetails") }} #{{ $tid }}</h4>
                    <ul class="list-unstyled">
                        <li><strong>{{ __("ticket.Responsible") }}:</strong> {{ $ticket->authority->NICK ?? __("ticket.Wait") }}</li>
                        <li><strong>{{ __("ticket.Category") }}:</strong> {{ $ticket->category->CATEGORY_NAME }}</li>
                        <li>
                            <strong>{{ __("ticket.TicketStatus") }}: </strong>
                            {!! Helper::web_getTicketStatus($ticket->TICKET_STATUS_NARF, true) !!}
                        </li>
                        <li><strong>{{ __("ticket.SentOn") }}:</strong> {{ Helper::date_fullDate($ticket->REG_DATE) }}</li>
                        <li><i class="ion ion-ios-arrow-left"></i> <a href="{{ route('support') }}">{{ __("ticket.Backtoticketlist") }}</a></li>
                    </ul>
                </div>
            </div>
        </div>
    </div>
    <div class="nk-gap-2"></div>
@endsection